Shipping Policy
Update time: Dec 01, 2024.
At HomeCEC, we are dedicated to providing our valued customers with a seamless shopping experience, which includes offering worldwide shipping at no additional cost. Enjoy the convenience of free shipping with tracking on all orders.
Order Processing
Orders placed with HomeCEC typically require 2 - 4 business days for processing before shipment. Please note that we do not process or ship orders on weekends or holidays.
The shipping time for your order depends on various factors, including the proximity of your shipping address and our availability. We are committed to expediting the shipping process to ensure prompt delivery of your items.
Shipping Information Accuracy
Please ensure your shipping details are accurate and complete to avoid delivery issues. We cannot be held responsible for undelivered items due to incorrect information.
Tracking Information
Once your order has been shipped, you will receive an automatic notification via email containing your tracking number. You can easily monitor the status of your order by visiting the "Tracking Order" tab in the “My Account”.
If you encounter any difficulties while tracking your order or if you have not received a tracking number, please do not hesitate to contact our customer support team at support@homecec.com. We will be happy to assist you right away.
Unexpected Delays
While we endeavor to meet our standard shipping times, unforeseen circumstances such as international customs processing may occasionally cause delays. If your package is delayed, please reach out to us, and we will work diligently to resolve any issues and ensure timely delivery of your order.
Changes To Shipping Policy
We reserve the right to update this Shipping Policy at any time. Any changes will be posted on our website, and please review the policy before making a purchase.
Contact US
At HomeCEC, your satisfaction is paramount. If you have any questions or concerns regarding shipping or any other aspect of your shopping experience, please do not hesitate to contact us at support@homecec.com. We are committed to providing you with exceptional service and support.